SUPPORT & INFORMATION
Frequently asked
Questions
Clarity on our non-custodial payment coordination model and regulatory compliance.
Is Cuandeoro a bank or an investment fund?
No. We are a technology company. We provide software infrastructure to coordinate complex payments between buyers, sellers, notaries, and tax authorities. We do not custody funds, we do not accept deposits, and we do not make investment decisions on your behalf.
Is my money safe?
Yes, the design enhances security by eliminating unnecessary intermediaries. In our "non-custodial" model, we never touch your money. Funds move directly from your account (or regulated custody provider) to the verified recipients via programmed instructions that only execute if all legal conditions are met.
More on Security & Custody →Why do you use Blockchain technology (Stellar)?
Not for speculation, but for auditability and speed. The Stellar network allows us to publicly record every payment step and split funds (for taxes, fees, and the seller) atomically (all-or-nothing) in seconds. This drastically reduces accounting errors and the risk of settlement fraud.
Do I need cryptocurrencies or complex wallets?
Not necessarily. The system is designed for flexibility. You can operate by transferring Euros via SEPA to tokenized safeguarding accounts. The technology works "under the hood" to secure the transaction. If you are an experienced investor, you may use your own non-custodial wallets, but it is not a requirement for standard clients.
Is this legal in Spain/Ireland?
Absolutely. Real estate Conveyancing follows the standard procedure before a Public Notary, as required by law. Our platform simply modernizes the payment method and proof of funds, complying strictly with Anti-Money Laundering (AML) regulations and digital transaction laws (e.g., Spain's Law 11/2023).
See Notarial Validation →What about taxes?
One of Cuandeoro's key advantages is the ability to program automatic tax withholding (such as transfer tax or capital gains) at the moment of the transaction, reducing subsequent administrative burdens. We always recommend, however, final review by your tax advisor.
See Fiscal Analysis →